Federal Deposit Insurance Corporation Information Technology Specialist, CG-2210-13 in Washington, District Of Columbia

  • Duties



This position is located in the Legal Division, Corporate and Legal Operations Section, Legal Information Technology Unit, Operations Group of the Federal Deposit Insurance Corporation, Washington, D.C. and provides cost effective information technology services.

Additional selections may be made from this vacancy announcement to fill identical vacancies that occur subsequent to this announcement.

Learn more about this agency

  • Administers and maintains daily operations of Legal Division web based programs, including internal and external websites, file share services such as SharePoint. Participates in FDIC's internal and public Web site reviews, redesigns, and usability and acceptance testing.
  • Administers SharePoint Sites. Controls the organization of sites, defines permission levels, grants and removes access, manages content and folders, and monitors site usage for inappropriate or obsolete content.
  • Plans, designs, develops, tests, evaluates and manages the implementation and maintenance of internal and external Web sites.
  • Monitors IT System and websites for functionality, security, and integrity; troubleshoots problems; and collects and analyzes usage and performance statistics.
  • Supports internal customers in planning for the installation and implementation of new systems; e.g., design and upgrade to new IT systems and leads efforts to define post-implementation support requirements.
  • Applies information security/assurance policies, principles and practices in the delivery and usage of applications systems and Internet services.
Travel Required

Occasional travel - Occasional overnight travel required.

Supervisory status


Promotion Potential


Who May Apply
This job is open to…

All United States Citizens.

(Applicants with status or those eligible under special hiring authorities, should apply under FDIC merit promotion announcement 2018-HQ-B0101. However, if you desire consideration also under this public non-status announcement, you must apply to both. Status applicants are current permanent Federal employees in the competitive service and former Federal employees with reinstatement eligibility.)

Questions? This job is open to 1 group.

  • #### Job family (Series)

2210 Information Technology Management

  • Requirements


Conditions of Employment

Completion of Confidential Financial Disclosure may be required.

Employment Conditions.

Moderate Risk Position - Minimum Background Investigation (MBI) required.

U.S. Citizenship is required.

Registration with the Selective Service.


Qualifying experience may be obtained in the private or public sector. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g. Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic, religious spiritual; community; student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Additional qualifications information can be found here.

Applicant must have at least one-year of specialized experience equivalent to the CG/GS-12 level, in the Federal service.

Specialized experience is experience administering and maintaining web based programs, including internal and external websites, and document management services such as SharePoint and Adobe CQ.

You must have Information Technology (IT)-related experience which demonstrates proficiency in each of the following competencies:

  • Attention to Detail** - Is thorough when performing work and conscientious about attending to detail.

  • Customer Service** - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services.

  • Oral Communication** - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately.

  • Problem Solving** - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations.

Applicants eligible for ICTAP (Interagency Career Transition Assistance Program) must achieve a score of 80 or higher in the online assessment to be determined "well qualified" for this position. For more information, click here.

There is no substitution of education for the experience for this position.

Additional information

To read about your rights and responsibilities as an applicant for Federal employment, click here.

If selected, you may be required to serve a probationary period.

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How You Will Be Evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

Your resume and the online assessment questionnaire will be reviewed to determine whether you meet the qualification requirements outlined in this announcement. Therefore, it is imperative that your resume contain sufficiently detailed information upon which to make the qualification. Please ensure that your resume contains specific information such as position titles, beginning and ending dates of employment for each position, average number of hours worked per week, and if the position is/was in the Federal government, you should provide the position series and grade level.

Your resume will also be evaluated to measure your responses to the assessment questions. If you rated yourself higher on the questionnaire than what is supported by your resume, your overall qualifications assessment may be adversely affected.

If you are found qualified, you will be placed in one of three categories: Best Qualified, Highly Qualified, or Qualified. These category assignments are a measure of the degree in which your background and responses to the assessment questions match the competencies/knowledge, skills, and abilities (KSAs) listed below. Within these categories, candidates eligible for veterans' preference will receive selection priority over non-veterans.

The competencies/knowledge, skills, and abilities (KSAs) you will be assessed on are listed below. Top ranked candidates will be referred to the selecting official for further review and consideration.

  1. Skill in internet design principles and methods, programing languages and tools, and file formats used to deliver web content.
  2. Knowledge of, and experience with, the content management, collaboration, and security features of Microsoft SharePoint.
  3. Skill in using Web authoring and Web content management (WCM) tools, such as Dreamweaver, Internet Explorer, Adobe CQ, Photoshop, graphics, multimedia, and survey builder software.
  4. Knowledge of CSS, JavaScript, and usability concepts, such as navigational aids, site architecture, and knowledge management.
  5. Skill, and experience, with testing, documenting, and evaluating application systems, COTS products, and hardware and software.
  6. Knowledge in applying Internet Services, project management principles and methods. You do not need to respond separately to these KSAs. Your answers to the online questionnaire and resume will serve as responses to the KSAs.

To preview questions please click here.

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Background checks and security clearance
Security clearance

Public Trust - Background Investigation

  • Required Documents


Required Documents

Please review the following to determine your eligibility and which document(s) is required to complete your application:

VETERANS' PREFERENCE: If you are claiming veterans' preference, click here. (Note: Veterans must submit the Member 4 copy of the DD 214, Certificate of Release or Discharge from Active Duty - or other copy showing the type of discharge/character of service [e.g., Honorable, Under Honorable Conditions, etc.] along with any other required documents.)

* INTERAGENCY TRANSITION ASSISTANCE PROGRAM ICTAP):* If you are a displaced or surplus Federal employee eligible for consideration under the ICTAP, you must submit proof of eligibility. For more information,click here.

If you are relying on your education to meet qualification requirements:

Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.

Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

  • Benefits



A career with the U.S. Government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Learn more about federal benefits.

Review our benefits

Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time, or intermittent. Contact the hiring agency for more information on the specific benefits offered.

  • How to Apply


How to Apply

To begin, click the "Apply" button and follow the prompts. If you haven't already, register and establish a USAJOBS account. After you register online, click the "Apply" button to complete the online assessment questionnaire, and submit all required documents. Please be sure to click "Submit Application" to complete the application process.

You must apply online. Applicants requesting an exception from the online process must contact the Human Resources Specialist or contact point listed in this announcement prior to 12:00 noon local time on the closing date.

To return to your saved application, log in to your USAJOBS

account and click on "Applications" tab. Click on the "Position Title," and then select "Update Application" or "Additional Application Information" to continue.

You have until 11:59 p.m. EST (Eastern Standard Time) on the closing date of this announcement to complete the application process.

Please ensure you have completed the application process by verifying the status of your application on-line to reflect: "Received". Failure to complete the application process will result in an incomplete application and you will not be considered for the position.

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Agency contact information
Bettie Smith







Federal Deposit Insurance Corporation Human Resources Service Center 3501 Fairfax Drive Arlington, Virginia United States

Learn more about this agency

Next steps

You may check the status of your application on-line 24 hours a day, 7 days a week through USAJOBS by signing in and selecting "Application Status." Thank you for your interest in working for the Federal Deposit Insurance Corporation.

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  • Fair & Transparent
Fair & Transparent

The Federal hiring process is setup to be fair and transparent. Please read the following guidance.

Equal Employment Opportunity Policy

The United States Government does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor.

  • Equal Employment Opportunity (EEO) for federal employees & job applicants

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Reasonable Accommodation Policy

Federal agencies must provide reasonable accommodation to applicants with disabilities where appropriate. Applicants requiring reasonable accommodation for any part of the application and hiring process should contact the hiring agency directly. Determinations on requests for reasonable accommodation will be made on a case-by-case basis.

A reasonable accommodation is any change to a job, the work environment, or the way things are usually done that enables an individual with a disability to apply for a job, perform job duties or receive equal access to job benefits.

Under the Rehabilitation Act of 1973, federal agencies must provide reasonable accommodations when:

  • An applicant with a disability needs an accommodation to have an equal opportunity to apply for a job.
  • An employee with a disability needs an accommodation to perform the essential job duties or to gain access to the workplace.
  • An employee with a disability needs an accommodation to receive equal access to benefits, such as details, training, and office-sponsored events.

You can request a reasonable accommodation at any time during the application or hiring process or while on the job. Requests are considered on a case-by-case basis.

Learn more about disability employment and reasonable accommodations or how to contact an agency.

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Legal and regulatory guidance
  • Financial suitability
  • Social security number request
  • Privacy Act
  • Signature and false statements
  • Selective Service
  • New employee probationary period

This job originated on www.usajobs.gov. For the full announcement and to apply, visit www.usajobs.gov/GetJob/ViewDetails/493626800. Only resumes submitted according to the instructions on the job announcement listed at www.usajobs.gov will be considered.

Open & closing dates: 03/12/2018 to 03/26/2018

Salary: $104,704 to $174,536 per year

Pay scale & grade: CG 13

Work schedule: Full-Time - Competitive Service

Appointment type: Permanent - Permanent, Full-Time.